What works well
For small and mid-sized businesses, Zoho Books covers invoicing, purchases, banking, inventory basics and GST or VAT compliance at a very reasonable cost. Its integration with Zoho CRM, Inventory and Sign makes it a natural fit for Zoho-based businesses.
- GST e-invoicing and e-way bills in India
- VAT support for the UAE and UK
- Multi-currency and bank feeds
- Customer portal and online payments
Where it is limited
- Complex multi-entity consolidation
- Advanced manufacturing and costing
- Highly customised approval hierarchies
- Large transaction volumes that need heavy reporting
Three workarounds we use often
- Custom Deluge functions for invoice numbering and validations that standard settings cannot handle
- Zoho Analytics for consolidated and management reporting across organisations
- Zoho Flow or webhooks for syncing with ecommerce and logistics platforms